www.aabestcomfort.com updated

Useless Splash Page:

I tried to click on the words -- couldn't you make those quick links to the popular products?

Main Page

Your title image still takes up about half the available realestate at 800x600! Then a bunch of words I don't care about and on the second screen, the navigation. Peh.

You say it's really important that people know you are selling a particular brand, but that brand's logo is far down the page.

All of the text is the same size, meaning it is all of equal importance to the reader -- is that true? If so, you should organize it more clearly into specific areas. All the centered text tells me is that you had a lot of information to impart so you dumped it on the page and centered it to make it "look nice". Sadly, that isn't the same as reading well, so the information is just noise to me.

Put the information about shopping on its own page, put the contact at the very bottom (where it's expected) or on its own page (also expected). Put the options for payment together with the logos for payment, not in separate places. But your guarantee, shipping and other payment/order related items together. And that should be linked from every page, not just all over the place. Links on every page, information clearly on one.

If you really want to have all the information on every page, put it clearly in an area marked "Payment and Order Information" or something so people know where to find it.

If your "greeting to our guest" is important enough to have on the page, why bury it in other text, and mighty small text at that, three screens down? Get it up front and center or get it out of there.

Various Jumbled Inside Pages

You've got different font sizes all over the place, different backgrounds, different emphasis. This site is severly lacking in consistency. On the inner pages, where I am expecting the title image, there is an ad -- so I don't see it right away. I had to look around to see what the heck you were talking about, white sale. bah.

And! It takes me six clicks to get to be able to order something! That is not good!

I should be able to order from the first image -- see more, order now. Those should be my options. Not hide and seek with the order form.

Basically, I think you have a LOT more work to do.

Suzanne

I have to agree with Suzanne, we went throught all of this on your last request for a critique. You seem to have your idea of how your site should/does work and we are trying to advise you on how we think a site should be laid out. On the first page there you cater for existing customers to check the status of their order, which might just be me, but suggests that it's going to take a while to get to me that I'm going to have to come back to your site to check where it is! Much better to be able to go straight to the store part from the first page.

Its getting better but as mentioned needs a bit more fine tuning, hang in there

I think that what you should to is take a look at other e-commerce sites. They'll usually have a very consistent design from page to page and make it as easy as possible for people to buy the product. Take note of the little things they do to keep things simple.

show me YOUR websites, moderators.

See that little "www" link there above the post? Right in a row with the profile and pm etc. buttons? Click on that and you'll go to the poster's site. For many of us those "www" links go to a portfolio or business site which will list many of our own works. Go ahead - that's what those links are there for. Most of us have also posted sites for review here - feel free to check them out. We're not shy. (My site is badly in need of an update by the way - I am aware of that!)

I am sorry that you have been unhappy with our advice, but if you don't want to hear it, then don't ask.