The Staff Lounge - Making Your Forum Sing

michaelbenson's picture

They have: 15 posts

Joined: Jun 2005

The Staff Lounge is a new exciting community forum which has a sole purpose to help improve over forums and online communities in their missions and popularity. We are a new and improving website with lots of interesting articles and hints to help improve your forum as a whole. Attracting members, managing communites and attaining those important unique selling points will all be high on our target list for all members, hopefully with a good database of active members and enthuiastic posters this can help ensure that all forums are of good reputable quality.

Site URL: http://www.staff-lounge.com

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Megan's picture

She has: 11,421 posts

Joined: Jun 1999

Hi Michael. Welcome to TWF! And thanks for reviewing some other sites first.

I took a look at your site when you posted your introduction and decided not to join for a couple of reasons. First of all, in your welcome message you say "Welcome to The Staff Lounge, a new feedback forum with an interesting and unique feedback concept." (emphasis added). What the heck??? Looks to me like you're targetting the word "feedbacK' for some reason and are trying to cram it into your welcome message as much as possible. That sentence means nothing to me, it does nothing to tell me why I should join your site. I also noticed "howto" in the next sentence. Then " orientaated" after that. As a forum admin I know what the benefits of registering are, so the second paragraph is redundant.

The second reasion is because you've put your boring forum topics at the top. EVERYONE seems to do this at first and I really dont' understand why. I do not want to talk about your site announcements. Feedback is not a discussion topic. Now I always have to scroll down every time I visit the site. Why make it more difficult for people to participate? Then there's the Articles competition taking up more space.

In general the forums take up a lot of space here. There's a lot of scrolling. Condensing the forum descriptions could help a lot here. Remember that you're targetting an audience who knows about forums. A simple two liine description should be enough. Most people probably don't read those anyway. I'm also noticing that the descriptions seem to assume that your members are just starting their forums - why not widen your audience to include those with established forums?

Otherwise it looks okay. I'm finding the section headings to be a little odd ("webmasters area" vs. "forum features" - those titles could be swtiched and they wouldn't be any less relevant). The "Entertainment Dynasty" label threw me a bit. Why "Dynasty"??? Confused

The skin is okay it's a little boring with the shades of blue but has a nice light feel. I like it better than some of the competing forums really. Relatively short list of forums once you get past the garbage at the top. The logo could use some work. The font is really boring and the words seem to be placed almost randomly. Put the tagline directly below the logo and work on the placement of "the" and "lounge". It looks like you just didn't bother trying to get the alignment right. I like the graphics to the right.

Oh, and scrolling down, there's also a lot of crap here at the bottom of the forum listings. I really don't care about all this stuff. Latest threads doesn't help me if it's at the bottom - there should be a link at the top (oh, right, there is). Team legend could be linked off on a new page or in the help section (because I really don't care). Same with icon legend (I run a forum, I know what those icons are doing).

Reading some actual threads - I notice you've allowed users to post really big sig threads. This really breaks up the flow of the discussion. I also don't like the placement of the user headers in between posts rather than to the side but that's just me I think.

Just saw this on a thread too: "What's not tolerated?. Discuss What's not tolerated?, on The Staff Lounge, for all your forum feedback resources. We provide you with hints, tips, articles and discussions on how to acheive forum success. Managing your Community." Looks like another attempt at getting to the SE's. Doesn't do anything for the user other than take up space.

michaelbenson's picture

They have: 15 posts

Joined: Jun 2005

Megan wrote: Hi Michael. Welcome to TWF! And thanks for reviewing some other sites first.

I took a look at your site when you posted your introduction and decided not to join for a couple of reasons. First of all, in your welcome message you say "Welcome to The Staff Lounge, a new feedback forum with an interesting and unique feedback concept." (emphasis added). What the heck??? Looks to me like you're targetting the word "feedbacK' for some reason and are trying to cram it into your welcome message as much as possible. That sentence means nothing to me, it does nothing to tell me why I should join your site. I also noticed "howto" in the next sentence. Then " orientaated" after that. As a forum admin I know what the benefits of registering are, so the second paragraph is redundant.

Thanks for your comments they are of course extremely helpful in times of a forums spuring development. With regards to the Welcome Message this was admittadly done during the beginning of the forums existance and i really spend alot of time developing and improving the text to create a more cohesive and accessible message. I will try and rephrase this to appeal to a more advanced and intellectual administrator market.

Quote: The second reasion is because you've put your boring forum topics at the top. EVERYONE seems to do this at first and I really dont' understand why. I do not want to talk about your site announcements. Feedback is not a discussion topic. Now I always have to scroll down every time I visit the site. Why make it more difficult for people to participate? Then there's the Articles competition taking up more space.

This is merely a generic convention which as a forum administrator i have grown up adopting, i guess if this site was trying to create a more alternative view of forum administration then perhaps i could have played around with forum layout abit more bit the usual defining feature of a layout having the usual

  • Site Basics
  • Site Specific
  • Site General Stuff

And with regards to the Articles Competition i felt it neccessary to give it a theme positioned placement because of its importance during this month, trying to attract as many participants as possible. This is not going to be a regular forum lineup feature.

Quote: In general the forums take up a lot of space here. There's a lot of scrolling. Condensing the forum descriptions could help a lot here. Remember that you're targetting an audience who knows about forums. A simple two liine description should be enough. Most people probably don't read those anyway. I'm also noticing that the descriptions seem to assume that your members are just starting their forums - why not widen your audience to include those with established forums?

Because of the condensed length of the skin width this undoubtabally means that the forum descriptions are taking up abit too much room and your point about my target audience already being well away of general forum content and basics is an extremely good point ... as with my Welcome Message i shall spend some more time making the correct alterations and grammatical checks.

Quote: Otherwise it looks okay. I'm finding the section headings to be a little odd ("webmasters area" vs. "forum features" - those titles could be swtiched and they wouldn't be any less relevant). The "Entertainment Dynasty" label threw me a bit. Why "Dynasty"??? Confused

XD, i guess the influx of the word Dynasty is quite offputing i was trying to create an epic atmosphere around the forum making it appear a little more appealing yet not overdominating. Forum Features is more with regards to those more specific to this forum but i can easily see the coincidently misinterpretation on both parts. I shall try and make these more defineable and approachable too.

Quote: The skin is okay it's a little boring with the shades of blue but has a nice light feel. I like it better than some of the competing forums really. Relatively short list of forums once you get past the garbage at the top. The logo could use some work. The font is really boring and the words seem to be placed almost randomly. Put the tagline directly below the logo and work on the placement of "the" and "lounge". It looks like you just didn't bother trying to get the alignment right. I like the graphics to the right.

I am pretty sure the alignment of the two "the" and "lounge" phrases are correct. I agree although that the placement of the text seems to be a little offkey and isnt exactly in theme position, or applying to any recency theories which state stick it either in your top left corner or bottom right corner for maximum subliminal impact.

Quote: Oh, and scrolling down, there's also a lot of crap here at the bottom of the forum listings. I really don't care about all this stuff. Latest threads doesn't help me if it's at the bottom - there should be a link at the top (oh, right, there is). Team legend could be linked off on a new page or in the help section (because I really don't care). Same with icon legend (I run a forum, I know what those icons are doing).

The latest threads modification was merely to provide a alternative view of recent threads without taking up more space at the top of the forums where they would have undoubtabally been placed if they werent so space hungry. I dont see the neccessity of having the Forum Legend linked off onto another internal page, it is informative and only really appropiate during the context in which it is currently being displayed. I agree about the Icon Legend though and i'll get around to removing it.

Quote: Reading some actual threads - I notice you've allowed users to post really big sig threads. This really breaks up the flow of the discussion. I also don't like the placement of the user headers in between posts rather than to the side but that's just me I think.

Upon registration there is an end user option to make an alteration to the displaying of template design. From the current Modern Horizontal Postbit design to the Legacy Veritcal Postbit design for those like yourself who prefer the more conventional design. The signatures allowed are 1 image at 500x200 and no more than 10 lines in total. I find this appropiate and that actual post content is diverged.

Quote: Just saw this on a thread too: "What's not tolerated?. Discuss What's not tolerated?, on The Staff Lounge, for all your forum feedback resources. We provide you with hints, tips, articles and discussions on how to acheive forum success. Managing your Community." Looks like another attempt at getting to the SE's. Doesn't do anything for the user other than take up space.

Indeed the text is there for Search Engines to gobble up, and lets face it vBulletin although void of their best efforts isnt content search engine friendly, therefore sticking in more content relevant keywords in the showthread template is a neccessity for a higher SERP for those topic pages.

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demonhale's picture

He has: 3,278 posts

Joined: May 2005

Well I tried to join to see the actual rug jug of the site, it works quite ok, the forums and threads works fine, but take the finer points of what megan has said, they are generally what I want to point out at too... I noticed that there are discussions in your forums pertaining to user registration and member turnout seems to be decreasing, also there was a thread discussing your having too many ghost users (those that egister but are never active)... Anyways doing a little SEO here and there is good but putting a lot of text and uneeded ads for this is not really needed... Mainly these ghost users are intimidated by the way things are scattered in the forum, also theres too much text indicating you havent post more than 10 or havent posted yet, and some other requirements which is quite annoying if you see it all the time and its way up in the top... You should redesign the site to be more credible, congrats to your members base BTW, seems youve got somethings worked out quite well...

michaelbenson's picture

They have: 15 posts

Joined: Jun 2005

demonhale wrote: Well I tried to join to see the actual rug jug of the site, it works quite ok, the forums and threads works fine, but take the finer points of what megan has said, they are generally what I want to point out at too... I noticed that there are discussions in your forums pertaining to user registration and member turnout seems to be decreasing, also there was a thread discussing your having too many ghost users (those that egister but are never active)... Anyways doing a little SEO here and there is good but putting a lot of text and uneeded ads for this is not really needed... Mainly these ghost users are intimidated by the way things are scattered in the forum, also theres too much text indicating you havent post more than 10 or havent posted yet, and some other requirements which is quite annoying if you see it all the time and its way up in the top... You should redesign the site to be more credible, congrats to your members base BTW, seems youve got somethings worked out quite well...

The idea of placing the activity monitor at the top of the thread helps members ensure that they are aware of the newer features avaiable to them, and undoubtabally being a resource focused forum activity will not be generated in short spurts but overtime by a majority of members. Therefore having this notice displayed constantly helps ensure thats memebrs are continually aware of this fact. I shall try and shorten down its text impact though to help focus more on post content instead.

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He has: 698 posts

Joined: Jul 2005

The skin is okay. It is boring, but it works, which is always a plus. The logo is a bit misleading. In fact, it looks like something I've seen on a graphics program. Anywho, it looks like an art website. Also, why do you want to "make your forum sing!". I don't think the concept of singing pertains to this situation.

It is good that you have some actual content up. A lot of sites I've seen struggle to even get any articles submitted and it's annoying, because how are you supposed to actually get any advice?

I wish you the best of luck, and if a few changes are made, I might join in the future. Wink

Kurtis

michaelbenson's picture

They have: 15 posts

Joined: Jun 2005

mscreashuns wrote: The skin is okay. It is boring, but it works, which is always a plus. The logo is a bit misleading. In fact, it looks like something I've seen on a graphics program. Anywho, it looks like an art website. Also, why do you want to "make your forum sing!". I don't think the concept of singing pertains to this situation.

It is good that you have some actual content up. A lot of sites I've seen struggle to even get any articles submitted and it's annoying, because how are you supposed to actually get any advice?

I wish you the best of luck, and if a few changes are made, I might join in the future. Wink

Thanks for your positive feedback, the concept of making the forum sing is that most forums are actually unaware of how to optimise their forums for their audience and memberbase and with our help we can ensure they are influxed with the correct and appropiate hints and tips for their message boards. Metaphorically speaking, awaking their board, or making them sing.

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Megan's picture

She has: 11,421 posts

Joined: Jun 1999

Quote: I am pretty sure the alignment of the two "the" and "lounge" phrases are correct.

"Correct"?? Yes, they line up with each other but the placment is just plain top aligned, it's not interesting or particularly aesthetically pleasing.

Reading over your responses there - it seems like you're more interested yourself and the SE's than what your members want. I am a member at one of your competitors sites. Not only a member - a paying premium member. Now, that site isn't perfect and I could be lured away by the right setup. You have an opportunity to capitalize on what your competitors are doing wrong but you don't seem to be taking it.

Just taking a closer look at your post counts - people seem to be posting a lot in the forum specific areas and general chat but not in the actual topical forums. Something to consider. And the article thing is an announcement in every forum - isn't that enough? I really don't care anyway.

I notice you changed the welcome message but there are still problems:

Quote: Welcome to The Staff Lounge. We are a community forum dedicated to helping forum administrators and staff members are fully aware of what they can do with their forums, and how to improve them. We offer customized articles, hints, tips and indepth discussions into optimizing forum content and attracting new members for example. We hope to see you around the forums, if you have any comments then please view our contact page.

Here's a rewrite for you:

Quote: Welcome to The Staff Lounge. We are a _________ (adjective - how would you describe yourself?) site dedicated to helping bulletin board administrators and staff improve their communities. We offer unique articles and discussions on setting up a forum, increasing traffic, improving participation, developing administrative policy, community reviews, and much more. Sign up for your account and start posting today!

A little about registering needs to be there to prompt some action.

michaelbenson's picture

They have: 15 posts

Joined: Jun 2005

Megan wrote: Reading over your responses there - it seems like you're more interested yourself and the SE's than what your members want. I am a member at one of your competitors sites. Not only a member - a paying premium member. Now, that site isn't perfect and I could be lured away by the right setup. You have an opportunity to capitalize on what your competitors are doing wrong but you don't seem to be taking it.

I am sorry that you have misinterpretated my responses in that way. I am assuming that the competitor you are in reference to is "The Admin Zone"?

Quote: Just taking a closer look at your post counts - people seem to be posting a lot in the forum specific areas and general chat but not in the actual topical forums. Something to consider. And the article thing is an announcement in every forum - isn't that enough? I really don't care anyway.

The activity within more generalized forums is a conscious worry but it is surely something that will divulge once a more administrative audience has been gradually introduced. Which with the help on the promotion on related forums should induce could help produce a much more relevant forum community. The announcement in all forums i felt was a neccessity, this is a board-wide event with encouraged member participation. What better way to induce activity?

Thanks for your Welcome message rewrite, it is much appreciated and has been applied as we speak.

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He has: 183 posts

Joined: Sep 2005

First off all i like the lay out, and in my opinion i like light colors. It has the right amount of forums for the amount of members/new topics. As a forum runner myself i have accually bookmarked this site, and will be encourgeing my other staff members to join.

HAHA,
Working on some sites that are of better quality!

michaelbenson's picture

They have: 15 posts

Joined: Jun 2005

jcprov21 wrote: First off all i like the lay out, and in my opinion i like light colors. It has the right amount of forums for the amount of members/new topics. As a forum runner myself i have accually bookmarked this site, and will be encourgeing my other staff members to join.

Excellent news, getting positive feedback from forum runners surely means we have to be doing something good. I am glad you feel our ratio of forums to content is appropiate, i often see too many forums which overkill the forums in a dire attempt to over a broad and detailed approach, often intimidating the user into posting somewhere ... anywhere. I was hoping this more minimalistic approach could help simplify the whole process and make it more user friendly.

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Megan's picture

She has: 11,421 posts

Joined: Jun 1999

Michael - sorry, I just felt that you were blowing me off (me being a potential average user of your site).

The activity in the topic specific forums could be improved if they were at the top of the page. It might help people to get in there right away.

The announcement about the contest - if you have that why do the forums about it need to be up at the top still? (rhetorical question).

About search engines (I've been thinking about this myself) - do you really expect to get a lot of traffic from there? Are you getting a lot of traffic from them now? Are you targetting words that are commonly searched for? Is it worth it to compromise usability for a potentially very small number of SE hits??? (just something to think about...)

subodh's picture

He has: 15 posts

Joined: Sep 2005

You leave much space to both sides. See your site in mozilla.

michaelbenson's picture

They have: 15 posts

Joined: Jun 2005

subodh wrote: You leave much space to both sides. See your site in mozilla.

Do you mean Mozilla, or Firefox? I am viewing my site under FireFox and it looks fine to me.

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robfenn's picture

He has: 471 posts

Joined: Jun 2005

Firefox's creator is Mozilla...

michaelbenson's picture

They have: 15 posts

Joined: Jun 2005

robfenn wrote: Firefox's creator is Mozilla...

Yes, but Mozilla offers two browser based clients, Mozilla and Firefox.
I have made a couple of updates to The Staff Lounge, including a brand revamp, new forums, new navigation reshuffle and the implementation of a sidebar. Your feedback please Smiling

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They have: 96 posts

Joined: Jul 2005

Hi Michael. I just visited your site. These things just jumped at me all at once so take as you want Smiling

1) Colors look like another typical Vbulletin site.
2) I love the WebIcons in Internet news. It would rock to see those Icons by each forum.
3) Sidebar is not my thing

my 2 cent

michaelbenson's picture

They have: 15 posts

Joined: Jun 2005

Thanks for your feedback, we are currently in the process of generating a sidebarless skin for those who don't particular enjoy them. The skin is a commerical one which is avaiable to all general public but i feel that we have customized to such a degree that we have lost quite alot of association with the design - although i will be venturing into looking at possible custom skin designs too.

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They have: 29 posts

Joined: Dec 2005

WOW nice skin there. I liked it 5 stars. Thanks.

SearchBliss's picture

He has: 267 posts

Joined: Feb 2005

Wow, after reading this thread, I'm just going to step aside. Why post this information? Why not? Ouch!

michaelbenson's picture

They have: 15 posts

Joined: Jun 2005

SearchBliss wrote: Wow, after reading this thread, I'm just going to step aside. Why post this information? Why not? Ouch!

Sorry i dont quite understand what you are referring to here?

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He has: 43 posts

Joined: May 2005

Nothing critically wrong or out of place here, everything works ok that I have looked at.

The colours are a little bland but nevertheless work well.

They have: 1 posts

Joined: Dec 2005

very nice site will join and hopefully get advice for my own forum so you have got one more member from Smiling

michaelbenson's picture

They have: 15 posts

Joined: Jun 2005

lsgworldl wrote: very nice site will join and hopefully get advice for my own forum so you have got one more member from Smiling

Thanks for your feedback Wink

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Busy's picture

He has: 6,151 posts

Joined: May 2001

A slight horziontal scroll at 800x600 but I doubt you'd be able to loose it as your logo and ads are still wider than screen size.
The actual forum is skinner than the top section, the left is flush while the right ends between search and donate links.

Interesting you incorperate google ads in your posts

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