Web app slow on one computer only
One of the women in my office is having a hard time accessing one of our in-house applications. I've tested it on a bunch of other computers and no one else has the same problem. The application in question is at http://calendar.uwevents.uwaterloo.ca/ and it's developed in Ruby on Rails... I'm not sure if it has to do with the application itself or her computer. We tried in both Safari and Firefox.
Any ideas? We tried restarting her computer and clearing the cache in both browsers but that didn't work.
pr0gr4mm3r posted this at 22:42 — 28th January 2008.
He has: 1,502 posts
Joined: Sep 2006
Looks like quite a bit of Javascript, does this computer have loads of extensions or Javascript disabled? Also, what's the speed of the computer?
...and I hate to say this, but try it in IE if you can.
Megan posted this at 14:55 — 29th January 2008.
She has: 11,421 posts
Joined: Jun 1999
I'm not sure, but it's an old mini-mac G4. She is due for a new computer this year...
Remember how I mentioned Safari up there? This is a Mac
Although I just found out yesterday that you can get IE for Mac if you're on an intel machine (doesn't work on the powerpc; same thing as IEs4linux).
I'll try the network release. Our test site is down right now so I'm waiting to get that fixed to see if there's a difference.
Megan
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JeevesBond posted this at 23:53 — 28th January 2008.
He has: 3,956 posts
Joined: Jun 2002
Hmmm, maybe it's a network issue, as no-one else has the problem and other sites work fine. Try doing a DHCP release and renew (or just restarting the networking service).
The speed of the computer could well be an issue (as pr0gramm3r pointed out), perhaps try visiting other JavaScript heavy sites, see how they perform?
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teammatt3 posted this at 05:03 — 7th February 2008.
He has: 2,102 posts
Joined: Sep 2003
Did you ever get this figured out Megan? What was wrong?
Megan posted this at 14:14 — 7th February 2008.
She has: 11,421 posts
Joined: Jun 1999
It turned out to be a problem with her account, not with her computer. I logged in and it was fine for me. This app uses LDAP to authenticate through the central database and she had changed her password which seems to be causing the problem. I need to figure out how to remove her account and start over.
Megan
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