suggestion with members
My website is going under many changes to better it, now a small problems comes in. On my website, the members (about 16,000 teens) hate changes I mean the smallest thing will start a war on there. Have you ever ran into this problem? Could you give me some tips on how to go about making those changes without going nuts because of everyone crying a river over it?
Busy posted this at 21:06 — 24th April 2005.
He has: 6,151 posts
Joined: May 2001
Changes, love them or hate them but they have to happen.
*I didn't say that*)
From my experience on big sites, the way is the changes are made and maybe a mention of why in the forums and then no further mention by admin and it usually blows over until the next 'event'. That's the most common method, IMO it could be done better but it works.
You could run a poll asking for opinions on the changes, yes, no, not sure (you are in command of the results
You could do all the changes at the same time so they wont know which one to moan about.
You could make a competition including the new changes, so people have to get to know the changes and they usualy except them.
Lastly, make a pubic annoument that ou are going away for a week or two and are leaving your cousin 'wally' in charge ... thens it's not your fault
good luck
Megan posted this at 13:25 — 25th April 2005.
She has: 11,421 posts
Joined: Jun 1999
I agree with busy. Give them some level of involvement in the changes - let them feel like they have some say. Also warn them ahead of time so they have a chance to get used to the idea, and explain why the changes will benefit the community.
Megan
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andy206uk posted this at 15:32 — 25th April 2005.
He has: 1,758 posts
Joined: Jul 2002
It's normal. You should have seen the agro iPodlounge.com got recently when they redesigned!
marcgo15 posted this at 19:23 — 25th April 2005.
He has: 9 posts
Joined: Sep 2004
Heh I did everything Busy suggested, heck i've tried working with them but it seems they just don't get how much work it takes. I think in the end I might have to just say "things change move on". That's what its gotten to now.
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