problems with graphics in html email
I created an html postcard to be sent out via email. I have two pictures in the HTML email and I posted them on the server.
The problem I am having is that sometimes the graphics show, or sometimes only one graphic shows and not the other, and sometimes no graphic shows at all. I have tried sending and recieving through outlook, yahoo, hotmail and aol, each coming up with a different result. Is there special coding needing when you send HTML through email?
Busy posted this at 02:15 — 22nd January 2002.
He has: 6,151 posts
Joined: May 2001
Check your prefences/options, I know yahoo, outlook and hotmail have options to have emails sent (and received) in either text or html formats.
not sure about any "special" coding, but you never know these days, I'm sure someone will be able to tell you, sorry I was no help
I personaly have all receiving emails set to text only, email stationary can clog free accounts (like hotmail) and can take forever to download on slow connections. and then theres those really annoying auto scrolling emails.
Brian Farkas posted this at 03:09 — 22nd January 2002.
They have: 1,015 posts
Joined: Apr 1999
I believe it's different for all email clients. Some clients (e.g. outlook) will display graphics in emails, while others may not display HTML email at all. Since it's a user preference whether they want to receive HTML emails or not (and many don't), there isn't really a way to get around it... You might consider sending a text email with a LINK to a postcard that they would click on and the postcard would open in their browser.
selie posted this at 03:50 — 22nd January 2002.
They have: 8 posts
Joined: Jan 2002
Well actually the text is showing up, its the graphics that are not loading consistantly. Would that be a problem with user preferences as well?
Busy posted this at 04:33 — 22nd January 2002.
He has: 6,151 posts
Joined: May 2001
When you say text shows up, you mean it shows up in html format, or the html tags show up?
if it displays in html format (html tags dont show) then check the path the images are included by, you'll need the full path ie. http://www.yourdomain.com/folder/image.jpg or whatever, also check the format of the image, not sure if all can view png, tiff or even bmp, so may be easier to keep to jpg and/or gif.
Wil posted this at 09:15 — 22nd January 2002.
They have: 601 posts
Joined: Nov 2001
I *think* you're going to have problems with the way the mail client connects to the internet to download it's mail. If the user is on a dial up connection, most mail clients (I mean clients here _not_ web based email systems) will fetch your mail from the server and disconnect the connection. This means that it fetches the body of the email - it does not follow the links on your email to download the images from another server. They will then show a broken image icon or nothing at all.
If the user is on a LAN or has his or her's settings differently, then once the mail is downloaded and then viewed the client will lookup the given host and download the images.
The only way I know of getting around this is to embed your images in the email by attaching them to it. This obviously takes more up bandwidth to send/recieve them, but it gives you a greater chance of your postcards being seen.
- wil
detox posted this at 13:07 — 22nd January 2002.
They have: 571 posts
Joined: Feb 2001
I would say that unless it is vitally important that the recipient views the images, leave them out. What if you simply pointed them to a webpage?
The reason I say this is that at my last job we did something like this and it caused so many headaches it wasn't funny, both for the developers and the recipients......
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