HTTP error 404

He has: 18 posts

Joined: Jul 2005

Hi all. Im not much of a webmaster, just got tossed into it and could really use some help. We transitioned to a new server, loaded everything from a backup and when the URL is entered I get the 404 error. The IP is the same and DNS is set up. If I turn on directory listing I see the files, but cant get the page to come online. Any thoughts?

Busy's picture

He has: 6,151 posts

Joined: May 2001

Are you just using .html (or .htm) pages or server side (.asp, .php, .other)

Usually the directory listing would give a forbidden error message

How can you have the same IP if you changed server?

Have you tried the path with and without the www? yoursite.com and www.yoursite.com

try this, make a new folder, call it temp, upload a index.html file to it (just put "Number 5 is alive" in it or something) then try find it, try yoursite.com/temp/ you should be able to see your message

Is it the domain in your profile? I tried that one but it timed out. That url is a sub domain so depending how it is set up the files may be in the wrong place, they could be in a folder or at base level (root). You could be uploading to a sub-sub domain, meaning if there are no files, just folders it will need to be accessed by folder.name.domain.com

He has: 18 posts

Joined: Jul 2005

I tried the with and without www and same same. I inserted and index file and my error changed from a 404 to a 403 (forbidden) the IP is the same because we have a dhcp network and I assigned the same static IP to it that my old server had so that DNS wouldnt be an issue.

chrishirst's picture

He has: 379 posts

Joined: Apr 2005

sounds like a default document problem

More info needed

URL, server type, default doc setup etc

He has: 18 posts

Joined: Jul 2005

its an HP power edge server, URL is centcom.mil, I have default docs as default.asp, home.asp, index.htm, default.htm. The default I am trying to use is a default.asp. I think it may be some kind of permissions or sharing issue and am going through the iusr accounts now to ensure that the files have the appropriate permissions

chrishirst's picture

He has: 379 posts

Joined: Apr 2005

works fine for me.

U.S. Central Command

He has: 18 posts

Joined: Jul 2005

sorry, it is
cfc-a.centcom.mil

chrishirst's picture

He has: 379 posts

Joined: Apr 2005

either DNS or hostheaders missing

IIS MMC -> RC the site -> Properties -> Click Advanced -> Add in the details -> Ok -> ok

He has: 18 posts

Joined: Jul 2005

I got it working. Thanks for your help. I appreciate it.

Want to join the discussion? Create an account or log in if you already have one. Joining is fast, free and painless! We’ll even whisk you back here when you’ve finished.