Does this sound odd to you?

He has: 688 posts

Joined: Feb 2001

I moved to a new host. Many of my domains had forums, polls, guestbooks and other scripts installed on very obvious directory locations like "forum", "poll", and "guestbook". So when I had most of my sites restored from backups I I discovered that many of these scripts didn't work. The reason is something to the effect of "we already use that directory name".

Confused

In other words, I can't use myowndomainname.com/guestbook because the host already uses a directory by the same name. Once again... "huh?" Does that seem odd to you that my host's use of a directory name within their own domain structure should have any bearing on my ability to choose the same directory names on my own personal domain? Yes I can install things at /pollsB/ or /alternate_guestbook_location/ but because of this oddity my cPanel Backup becomes nearly useless as I need to reinstall these items in a different location then they were at on my old server.

Feedback please.

Greg K's picture

He has: 2,145 posts

Joined: Nov 2003

That is very weird, what hosting company is it?

The only thing I can think of is maybe they are sharing the same IP for different domains and it has difficulties mapping out????

-Greg

Abhishek Reddy's picture

He has: 3,348 posts

Joined: Jul 2001

It sounds odd.

These existing directories, are they being used by pre-installed scripts? Many hosts offer this but normally turn the scripts off by default. If you can disable them, the directories should be free for you to use.

I can't possibly see how their use of the same directory name could affect you. Surely they're kept in different spaces or folders at least.

He has: 688 posts

Joined: Feb 2001

The host is energizedhosting.com

Now that I'm home I can give you the exact quote of their explanation:

Quote: Mike,

The "poll" directory is actually a directory being used for SiteStudio serverwide. You will need to rename the "poll" directory.

Regards,
Jeff

If you want to see an example, click my name in my signature and then go to guestbook. It was not an autoinstalled script that came from cPanel or anything but some error message comes up instead of what used to be there. Same sort of things on my other sites too.

Well here's something else odd that may tie into all this. Go to the IP address 205.234.146.210 and you'll see my personal website pop up. I don't know much about servers but every other host I've been with, you needed to add /~username to see somebody's website. I find this fact odd too.

If everybody agrees that something ain't right then I'd like to point out this message thread to my new hosting company.

Thanks.

Abhishek Reddy's picture

He has: 3,348 posts

Joined: Jul 2001

They list "static IP address" as a feature to all hosting packages. Smiling

What is SiteStudio? This: http://www.psoft.net/SS/site_studio_info.html ? It looks like a point-and-click web design/management application. There must be a way to disable it for particular accounts.

Want to join the discussion? Create an account or log in if you already have one. Joining is fast, free and painless! We’ll even whisk you back here when you’ve finished.