Does having your address on your website help ????????

He has: 5 posts

Joined: Jun 2006

Hi

I am having visitors to my website and they are clicking on the contacts page but they are not contacting me.

I thought this problem might be because i have not got my business address on there just email and telephone number.

Please could everyone give there opinions on wether a website should have there business address on there.

Thank you members

Megan's picture

She has: 11,421 posts

Joined: Jun 1999

It really helps to build your credibility. If you have a physical address people are more likely to know that you're a legitimate business. They may also be looking for someone geographically close to where they are.

pr0gr4mm3r's picture

He has: 1,502 posts

Joined: Sep 2006

If you have a physical location for your company, why not include it? I would agree that it builds creditability.

decibel.places's picture

He has: 1,494 posts

Joined: Jun 2008

marky9378 wrote:
they are clicking on the contacts page but they are not contacting me

I would recommend a form for the cotact page (it's really easy to set one up with PHP)

Here is one I posted here on TWF, perhaps a useful starting point

If you have an email link with a mailto: href, a lot of your visitors will click on the link, and likely be presented with the installation script for Microsoft Outlook for the first time, and forget about what they wanted to tell or ask you.

If you have a form, have you tested it yourself to make sure it works properly?

As Megan and pr0gr4mm3r said, including your physical/mailing address on the contact page does increase confidence...

He has: 5 posts

Joined: Jun 2006

hi

yes i do have a php mail form on the site and it been tested and this is working fine

They have: 6 posts

Joined: Dec 2008

Yeah, it would look more credible if you listed a business address, but nothing like a personal address. It's hard to tell though if that's why people aren't contacting you...sometimes I just look to the contact page because I'm curious and want to learn more about the person/business...not because I really need to contact them about anything.

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