why the need to enter a "www."??
My question to our web host
"with all of our sites it is necessary to enter the "www." in the url
bar to get to the site. If there is no www, then the page loaded is an
email login page. Is there any way to change this?"
Their answer
" the first rationale behind this is simply form
and Internet etiquette. The other point is that, because of the way your
internal web and mail servers are set up we need to maintain distinctions
between your servers and our own. This may be able to change now as we have added true IMAP services your our network. Hope this answers your questions."
what he said when we talked was that our web ip (with them) and internal server ip address are the same so to distinguish the two the www becomes necessary. (I think)
I think sort of understand this situation but would really appreciate some advice and clarity.
thanks
sandipear posted this at 19:55 — 20th February 2004.
They have: 18 posts
Joined: Feb 2004
Double or cross-posting is not necessary.
druagord posted this at 21:40 — 20th February 2004.
He has: 335 posts
Joined: May 2003
it is said nowhere that they should be the same ip as it said nowhere that the same website must be at mysite.com and mysite.com. I have already work somewhere where www was the public site and without www was the intranet. This is the choice of the admin.
IF , ELSE , WHILE isn't that what life is all about
mairving posted this at 21:55 — 20th February 2004.
They have: 2,256 posts
Joined: Feb 2001
That would be just plain stupid to do things that way. On the external side, they should both point to the same place. On the internal side, you could set your internal DNS to have the intranet with the www. Usually the way that I set it up is like this:
-sitename.com and sitename.com both point to the site internally and externally.
-sitename.org and sitename.org both point to sitename.com on the external side and to the intranet on the external side.
Much less confusion that way.
I would get a new host if they set it up this way. The most common practice is to have domain.com and domain.com point to the same place and setup either a sub-domain mail.domain.com or a directory domain.com/mail to get your email. That is a joke that it is 'Internet etiquette' to set it up that way. Try typing in several hundred domains and see how many use this 'etiquette'. The thing is that you will lose some visitors because the page doesn't load when they type in domain.com. They will think the domain name invalid and move to the next one.
Mark Irving
I have a mind like a steel trap; it is rusty and illegal in 47 states
sandipear posted this at 21:51 — 20th February 2004.
They have: 18 posts
Joined: Feb 2004
thanks, i have been thinking for some time that we need to change our host. I have to go through them for every little change, dns, email adds, .htaccess...everything - no control panels. I think we chose them in the beginning (1998) because they were one of the only ones around but they sure haven't kept up the pace...and EXPENSIVE!
again...thanks.
Netflavors posted this at 21:19 — 20th February 2004.
He has: 20 posts
Joined: Feb 2004
This is very odd and I have never heard of that happening before. I would seriously consider switching hosts, especially since, judging by their replies, it doesn't sound like they're very willing to remedy the situation. Just my $.02...maybe someone else with some more experience in this area would be able to shed some more light on this.
-Brian
Netflavors
druagord posted this at 22:08 — 20th February 2004.
He has: 335 posts
Joined: May 2003
i understand that but they where cheap and not into the web. so they add only one domain and they wanted both office on different network to access it. i know it's probably not good practice to do that a better way would ave been to set up intranet.mysite.com but hey sometimes stupid things stay stupid
IF , ELSE , WHILE isn't that what life is all about
davidjaymz posted this at 14:04 — 23rd February 2004.
He has: 193 posts
Joined: Jul 2001
there a loads of "professional" sites out there where you have to use www. I can't think of any at the mo... but i do stumble across them kinda often...
DJ
mairving posted this at 16:22 — 23rd February 2004.
They have: 2,256 posts
Joined: Feb 2001
I wouldn't say that there are loads but yes there are some. Most are just misconfigured DNS settings. Adobe used to be that way but have since changed. I recently had to setup a site for a guy that had a static IP address. They DSL provider had a way online to setup the DNS record. However, using their form you could only enter a site with a www in it. So I had to email them to get it setup right. It is still crazy to not have both ways work since why do you want to risk someone not going to your site because they didn't type in the www.
Mark Irving
I have a mind like a steel trap; it is rusty and illegal in 47 states
andy206uk posted this at 17:23 — 10th March 2004.
He has: 1,758 posts
Joined: Jul 2002
http://yell.co.uk / http://www.yell.co.uk
Personally I think its just down to laziness or a lack of knowledge. I can't think of any sensible reason why you wouldnt want the none www. domain to resolve.
Andy
Netflavors posted this at 22:30 — 28th February 2004.
He has: 20 posts
Joined: Feb 2004
I think it all comes down to the fact that there are a number of users, both novice and not, who will not type in the "www", and you will lose those visitors. It is especially ridiculous that your host will not give you a choice. I say dump them asap.
Netflavors
sandipear posted this at 17:08 — 10th March 2004.
They have: 18 posts
Joined: Feb 2004
Given our reluctance to change hosts I asked them (the host) to solve the www problem with our sites.
He said "I began a thread on Feb 28 regarding a webhost the required users to
I have spoken to Engineering. Our reluctance to change the settings dates
back to when Bob first set up your internal mail servers. Bob had some
trouble getting them set up to work properly and asked us to set up a
special configuration in our DNS and on our mail server.
We can easily make the appropriate changes so that your users can omit the
www prefix when visiting your websites. However, we do not know how the
changes will affect your mail servers. The changes may break the servers
and we cannot take any responsibilities for any mail problems.
May I recommend that, as the BOB's replacement, you review your mail
needs. As I had mentioned before we now can offer IMAP email accounts as
BOB was originally interested in."
what do you guys think of this?????????
we have an internal mail server and access to that server via webmail.xxx.com, and we are a small office of 10 computers, if that makes a difference
andy206uk posted this at 17:25 — 10th March 2004.
He has: 1,758 posts
Joined: Jul 2002
BTW... who's bob?
sandipear posted this at 17:35 — 10th March 2004.
They have: 18 posts
Joined: Feb 2004
Bob set up the network about 3-4 years ago and left the company 2years ago. When he left i somehow became the "computer person" in the office because of interest and apptitude - I have no formal training. (Things have been going fine and obviously I've learned a lot)
Anyway, i've emailed Bob re the problem so we'll see what he says.
Also, the need to enter the www only started a few months ago, after a change by the webhost (i think) - they haven't said but I haven't changed anything so...
Renegade posted this at 10:09 — 21st May 2004.
He has: 3,022 posts
Joined: Oct 2002
Well have you tried asking the webhost? It seems to be their settings.
manos posted this at 21:59 — 17th May 2004.
They have: 2 posts
Joined: May 2004
Personally I get annoyed when i type an address e.g { example.com } w/o the www. and it does not resovle at all. I think that is Unprofessional.
cubdriver posted this at 19:21 — 20th May 2004.
They have: 13 posts
Joined: Oct 2003
On my own sites, I find that domain.com loads a whole lot faster than domain.com. This is true on two different hosts.
msi200 posted this at 21:17 — 22nd May 2004.
He has: 6 posts
Joined: May 2004
Whatever the reason is for your problem, you should ask your host to fix it. Many people(like myself) might try to visit your site by typing the url without the 'www'.
You need all the visitors to come to your site, don't you? If your host can't fix this, consider moving
Just my 2 cents
www.siteground.com
WebHosting that fits your needs.
Want to join the discussion? Create an account or log in if you already have one. Joining is fast, free and painless! We’ll even whisk you back here when you’ve finished.