What feature are important

They have: 33 posts

Joined: Apr 2001

I want to know what features are important to a customer
What do clients look for in a host??

mairving's picture

They have: 2,256 posts

Joined: Feb 2001

I can tell you what I don't look for in a host.

  • Someone that doesn't post messages in public forums like this one just to advertise his host.
  • Someone who doesn't send out unsolicited (spam) emails to people to advertise his host.

I guess that you are disqualified, ToneAtlas, because you have done both of the above. Even sent me spam twice. The host that I use, Hostmatters offers great support and doesn't engage in questionable practices.

Mark Irving
I have a mind like a steel trap; it is rusty and illegal in 47 states

Brian Farkas's picture

They have: 1,015 posts

Joined: Apr 1999

The character of the company is the most important feature you're ever going to find in a host. Users want hosts who care about their customers, and support them in an effective manner. You can really find out how "good" a host is when something goes wrong- this will test their communication skills with customers, and generally test their ability to stay afloat when in a shaky situation.

Of course, price and features are important as well, but often times customers are willing to pay a little more to get reliable service.

If you SPAM forums and email addresses, your company image is going to be reflected in a negative manner... and THAT is something that you definitely don't want to happen, especially in this business.

mjames's picture

They have: 2,064 posts

Joined: Dec 1999

What I want in a host:

  • Speed
  • Generous features
  • Reliability
  • Quick, nice, and knowledgeable support
  • Affordability
Jaiem's picture

They have: 1,191 posts

Joined: Apr 1999

Careful about the features. Most customers don't use all the features those packed plans contain.

The more features a plan has the more the chance of something happen to slow or even crash the server. Even if you're not the one using the feature someone else on the shared server could do something that has an impact on your site.

They have: 33 posts

Joined: Apr 2001

If the servers are Admin. correctly other users wont have a problem. Part of our custom Linux software helps to prevent that.

Jaiem's picture

They have: 1,191 posts

Joined: Apr 1999

Quote: Originally posted by toneatlas
If the servers are Admin. correctly other users wont have a problem.

Consider a CRON job. Someone kicks off a runaway script. Sure the ops may spot it and kill it. But not until it has eaten up lots of resources.

They have: 677 posts

Joined: Mar 1999

I would have to disagree with you mairving. I find his post to be a sort of theng we're he asks the question to help prove apon his hosting comp. I don't find anything wrong with it.

Ken Prescott

mairving's picture

They have: 2,256 posts

Joined: Feb 2001

Grandmaster, you can disagree with only one part of what I said, the part about using this forum to promote. The part about receiving spam is not really arguable or excusable. It also makes me want to believe less that ToneAtlas is interested in the answers here than he is by promoting his host. That and the fact that he has left several other posts that there was no question about his intent. Most of those have been edited or deleted.

I really see nothing wrong with the promotion of one's work or one's site just as long as it is done by the forum rules and with some integrity. When I originally saw the opening post about what the look for in a host I was a bit peeved because I had just gotten my second piece of spam from ToneAtlas, who got my email address here at Webmaster. Consequently my reply may have been a bit harsh.

Mark Irving
I have a mind like a steel trap; it is rusty and illegal in 47 states

They have: 33 posts

Joined: Apr 2001

Well I guess it will sound the best coming from me. I do like to participate in this forum not for the reasons of just advertisement.

Will i post something asking about the quality of a host when I know my corporation excells at that? Absolutely!!

I do like ALL of the reply's it only makes me strive harder!

Forgive me if I have disrespected your forum.

TA Productions, Inc
Corporate Aviation
Affordable Website Design, Database Design, Software Development and Webhosting
http://www.doyouneedawebsite.net
Your Complete E-Business Solution !

mairving's picture

They have: 2,256 posts

Joined: Feb 2001

ToneAtlas, certainly no hard feelings on my part. As Obi-Wan said to Luke "Use the forum for good not evil" or something like that.

Mark Hensler's picture

He has: 4,048 posts

Joined: Aug 2000

I (as well as other moderators) have noticed that most of ToneAtlas's posts/threads seemed to be posted for the sake of advertising.

Please note that the purpose of these forums is not to promote one host, or bash another. But to create an invironment for webmasters to gather and share knowledge.

Mark Hensler
If there is no answer on Google, then there is no question.

They have: 33 posts

Joined: Apr 2001

Smiling

They have: 33 posts

Joined: Apr 2001

Excuse me MARK HENSLER since when do you have a right to send me a message to critique my company?? I posted a job that I needed filled and you send me a msg to complain about my company because one of my pages was 404'd, you question if I can produde a cgi script...??

But wait didnt you say this and I quote it, well I have to because I copy and pasted it "

"Please note that the purpose of these forums is not to promote one host, or bash another. But to create an invironment for webmasters to gather and share knowledge."

is an inviroment like an 'insult'?

It looks to me as if you have alot more time on your hands than you can deal with..What is the reason you don't like me because you say I spam??

Well I will say If your gonna say something stick by it ok.
It makes who look questionable now?? but oh you can erase my msg. right?? go ahead. you were the one contacting me for that Oracle job right???

I made a mistake by sending spam you say?
I can admit when I'm wrong thats not a problem.
It looks to me as if you look at me through a glass,
trying to punch holes in me, in the work my corporation
produces, why is that?? Do you not like me??

Do you not want me to be in this forum??

The reason I published your comments are because you say one
thing in the forum and you do another sir.

I dont have problems with anyone, people have them with me.
It's kind of funny though, you don't even know me or what I'm about yet you try and judge me. I say me because you insult my corporation and I take it personal.
Is this a form about webmasters or crymasters because this
whole post has been nothing but nonsense.

Sorry to everyone else who has to listen to this.

TA Productions, Inc
Corporate Aviation
Affordable Website Design, Database Design, Software Development and Webhosting
http://www.doyouneedawebsite.net
Your Complete E-Business Solution !

He has: 424 posts

Joined: Mar 1999

Quote: It's kind of funny though, you don't even know me or what I'm about yet you try and judge me.

ToneAtlas,

Unfortunately, you got off on the wrong foot at TWF with myself and the moderators of the forum. Your original messages (five or so of them) were clearly against the rules that you agree to when you signed up to participate in these forums. Further, as a host, you should know everything there is to know about spam - and if you know everything there is to know about spam, you would clearly understand what is and what is not spam. Your first messages were spam and as such, they were immediately deleted and you were put on the "blacklist" for the moderators be we don't enjoy it.

So should we judge you yet? Probably not. Don't judge a book by it's cover as they say. But the cover gives a great first impression. You, unfortunately, gave a really bad impression to start.

I'm sure we can all look past the first issues and move on to participate in excellent conversations with you about being a Webmaster, but you have to make sure the book is what we are looking for an not something we want to throw away.

We would love to have you participate in the forums and you are free to advertise your company in your signature. But please, if you do participate in the forums, follow the forum guidelines.

They have: 677 posts

Joined: Mar 1999

I was wondering who closed the thread? I have re-opened it because I don't find it to be terribly bad to the general user base. I am hoping everyone can solve the problems that are mentioned in the thread.

Ken Prescott

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