Is this possible?

They have: 115 posts

Joined: Feb 2000

I have a client that is a department of a city municipality. Their site is currently on one of the city's NT server which they have never had access to and is under the control of the city's IT department. We have the site moved to a new server and we need to have the DNS changed over.

Their domain was registered with Verisign / Network Solutions and we (meaning the city department I am working with and I) requested the Verisign account information from the IT department so that we could change the DNS. Simply I thought.......

I get a heated phone call from an IT person today telling me that Verisgn has no control over the DNS and that the IT department has control of all the DNS for the city department websites.

So I am confused......if you register a domain with XYZ Registrar don't you have to go back to XYZ to change the DNS to point to the correct server? I was very specific in my conversation with this person about the DNS and he assured me that no contact at all needed to be made with Verisign in regards to changing the DNS.

Is this possible?

Thanks!

He has: 296 posts

Joined: May 2002

To change the DNS of a domain you use the registar, so Verisign is being gay. I recommend you get away from Verisign, I've heard nothing but bad things about them.

[James Logsdon]

Suzanne's picture

She has: 5,507 posts

Joined: Feb 2000

Is anyone reading things today? It's not VERISIGN (unbelievably) that's at issue, it's that the tech department is saying they don't need to change the DNS with Verisign.

And no, I don't think it's possible, unless they are a registrar, which they aren't, since they use Versign. Wink

He has: 1,016 posts

Joined: May 2002

Actually, it is possible to for example register a domain with NetSol (or any other registrar) and have it point to the IT department's DNS (or any other DNS). Then, if you have access to the DNS the domain is pointing to, you can simply point the domain to any IP address you want. My point being that the end result will be almost the same, both the IT department's DNS and the new web host's DNS would have to point the domain to the IP/server the website is on for it to work.

They have: 115 posts

Joined: Feb 2000

Zollet -

Thanks for the reply. I ended up getting another call from the IT department and they explained in more detail what they were doing, in a way that made sense, and with much less attitude Smiling I was just baffled because I had never experienced anyone doing this at a city level.

Beyond whether they could or could't do it there was a control issue that obviously needed to be addresses.....politics.....OY!

Ultimately they ended up requesting a DNS and admin contact change with Verisign because we didn't want them to have DNS control of a domain they didn't own.

Thanks again!

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