Name server change won't go
Last week I updated the name servers to my new host for two of my websites at GoDaddy. One domain is the main site and the other is a parked domain (alias) for that first domain/website. On the second day my main domain had transferred over to the new host servers. By day four the parked second domain had still not begun accessing the new servers but was still drawing it's content from the old host. So I went back to GoDaddy and checked if I had properly updated the name servers. I did, they were correctly pointed at the new host (and yes, I set up the parked domain at the new host thru cPanel). So I clicked update again just to push the change thru again. Well that was four days ago, making it eight days since I first changed the name servers for both domains. What went wrong? Why did one work and not the other when they were done at the same time, from the same registrar, and in the same manner?
(P.S. for my termonology's sake, is this name server updating called DNS update or is that different)
Suzanne posted this at 17:37 — 28th March 2003.
She has: 5,507 posts
Joined: Feb 2000
Have you informed the host?
fifeclub posted this at 18:08 — 28th March 2003.
He has: 688 posts
Joined: Feb 2001
Actually, not yet.
There's not too much I could screw up on the registrar side. As for setting up the parked domain, It seemed rather simple, but even if I did something wrong, the old site from the old host shouldn't load because the old nameservers were removed, right? If it was wrong on my host's side wouldn't I just get a 404? Or not?
fifeclub posted this at 15:04 — 31st March 2003.
He has: 688 posts
Joined: Feb 2001
So since my last post I've had ongoing conversations with both my host and GoDaddy customer support. Basically each says that everything looks fine, confirms that the name servers are setup properly to the new host. Furthermore, my host says it's got to be something with my registrar and my registrar says to contact my host.
It looks like I'm just screwed. I seem own a domain that I can't use (unless I continue hosting it with my unreliable, overpriced old hosting compnay).
----------------------------
Here's what GoDaddy wrote:
(FYI: Acunett is my new host, CLicknet Solutions is my old host, and coastlandtech.com is mentioned but I haven't got a clue who they are or how they're involved.)
Any suggestions? Thanks.
-Mike
Suzanne posted this at 15:38 — 31st March 2003.
She has: 5,507 posts
Joined: Feb 2000
you're with coastlandtech??
Suzanne posted this at 15:42 — 31st March 2003.
She has: 5,507 posts
Joined: Feb 2000
is that on the new or old server?
If the host is doing everything correctly, check to see if other people can see the right thing or not. If so, then contact your ISP and tell them they have to update, dammit. If not, then you'll have to contact the old host and have them delete their name records for you. Make sure the new host has the domain names correctly in place (double check).
Suzanne posted this at 15:45 — 31st March 2003.
She has: 5,507 posts
Joined: Feb 2000
And frankly, if you've got anything going with coastlandtech, you need to stop. Get on the horn and get that straightened around PRONTO!
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