Issue With Client Site After Host Did Upgrade

Roo's picture

She has: 840 posts

Joined: Apr 1999

Here's the story:

Client site running pMachine Pro for several months was perfect.

Client's host did some kind of server upgrade or maintainence on the 15th.

On the 16th could not post anything....things seemed to go through okay when posting, but did not show up on site.

e-mailed thier suport.

On the 17th was able to make posts. BUT have not been able to add events to the calendar..again seems to post fine through pMachine, but does not show. Here's the strange part --->Site dates are a day ahead. For example a post made today the 21st, shows as being made tomorrow the 22nd. When viewing the calander which highlights today's date, it's tomorrows date that shows.

I'm thinking it has something to do with the time/clock/date on the server itself.

Client talked to host today and host said 'it's the webmaster's problem'.

What could have happened during an upgrade to cause this?

Roo

demonhale's picture

He has: 3,278 posts

Joined: May 2005

The host computer has the wrong date and time, it shouldn't be the webmasters problem. Sometimes the local time screws up especially if they transferred your shared hosting to another server.

Let the host fix that for you... also check your time Settings on your CMS. Once my host upgraded and my CMS installation defaulted to a different Time Zone which also posted dates ahead of the actual local date.

Roo's picture

She has: 840 posts

Joined: Apr 1999

This client has four seperate website hosted by this company, and I just checked them all and the calanders on every one of them has been rendered useless by this upgrade or whatever they did!

I've sent them four e-mails so far trying to make them see that the issue is on thier end.

Roo

Roo's picture

She has: 840 posts

Joined: Apr 1999

And when I posted before the dates were reading the 22nd (on the 21st), and NOW that it is the 22nd, the dates are now reading the 21st!! WTF?????!!

Roo

James's picture

He has: 127 posts

Joined: Dec 2005

Some serious problems there, maybe they tried to fix it again and set the wrong date Laughing out loud

Got an example URL to see?

ohrana's picture

They have: 156 posts

Joined: Sep 2006

I think it's the problem of your hosting. They must fix it themselves.

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