Having trouble with a host...
I currently have a site hosted with win2000hoster and it constantly is down because of too much bandwith. I emailed them to move me to another server. Their answer was:
1) Make your default pages .html not .asp (???? still do not understand that one)
2) We will give you your money back
I purchased the domain name through them.(www.amazinglarryonline.com) Now if I cancel and go to another host for my site, how can I get the domain name pointed to the new host?
I have been trying to get help from customer service (3 emails) and nobody is responding.
Thanks for your help!
Keith
"I'm a singer, not a programmer!"
[url]www.keithlubrant.com[/url]
Keegan posted this at 16:07 — 31st October 2001.
They have: 300 posts
Joined: Aug 2001
Hi,
Here is your whois information for your domain.
If you need help with hosting, moving your site, or changing your DNS contact me anytime.
To change your DNS contact joker.com
Then find the change DNS form or process that you need to change your DNS to another host.
The type of dns change you will need to make is your primary and secondary host name.
In this fashion
ns1.mbshost.com
ns2.mbshost.com
Keegan
MBSHost.com
SigHost Project
NSS posted this at 19:03 — 31st October 2001.
They have: 488 posts
Joined: Feb 2000
May I add... After you update your DNS, you have to wait 24-48 hours for propagating time before your site is fully functioning, and pointing to your new Host's server.
klubrant posted this at 20:43 — 31st October 2001.
They have: 11 posts
Joined: Aug 2001
Thanks for the tip! I do have a new email from the one since I registered the name. How would that work? I see I need to have the same email of the domain to register.
"I'm a singer, not a programmer!"
[url]www.keithlubrant.com[/url]
Keegan posted this at 21:46 — 31st October 2001.
They have: 300 posts
Joined: Aug 2001
A registrar will use a means of Authentication (To prove you are you say you are) when it comes to critical changes of this type of information
If you are the only e-mail on your registrar and you cannot access that e-mail to prove the athenticity then you will need to (In most cases) Prove otherwise that it is indeed you that registered the domain name.
This is normally done with a a Fax directly to the Domain registrar.
Example Fax
On behalf of Your domain or company, I XXXXXX with the social security number xxx-xxx-xxxx, or other identifiable docomentation am authorized to make these changes on the domain referrenced above.
according to the whois database the domain is showing incorrect DNS information and I am authorized to make these changes.
Delete NameServer xx.xxxxxxx.xxx
Add NameServer ccc.cccccc.ccc
We are concerned in requarding this domain name and wish that you will make these changes promptly.
The more information about the individual that is requesting the information the better.
Sign it, fax it.
If you used Network Solutions the number is below.
fax to 703-318-1306
MBSHost.com
SigHost Project
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