Have you ever?

disaster-master's picture

She has: 2,154 posts

Joined: May 2001

I have been going round and round with Network Solutions/VeriSign for over a month just to get a nameserver changed. After my 8th phone call and 10th e mail to them this morning I get this in the mail.

ftp://www.networksolutions.com/templates/host-template.txt

Am I just stupid or is this just a tad bit hard to understand?

I don't want help with it. I just wondered if anyone else has had to do one of these. I am going to call them in the morning and make them help me fill it out over the phone. Geeze, I could image the trouble I would go through if I messed this one up.

:flame:----->NSI

I don't understand why I have to fill this out for them when I didn't have to do this with the other 4 that I changed with other registrars.

mjames's picture

They have: 2,064 posts

Joined: Dec 1999

So you want to transfer away from NSI?

I transferred away a couple of years ago to 000domains.com with no problem. I, at first, thought I'd have to get papers signed and go to all this trouble, but I was able to transfer the nameservers away easily, without getting NSI to do anything. And I bet you know how frustrating that can be!

disaster-master's picture

She has: 2,154 posts

Joined: May 2001

Quote: So you want to transfer away from NSI?

Not just yet but I will definatley transfer AWAY from them as soon as I get this nameserver matter taken care of first. I am sort of afraid to ask them too much at once because of all the trouble I have had just getten the darn nameserver changed.

I called them this morning about the form they sent me. They pulled up the records and filled it out for me there. They said everything should be changed and ready to go within 72 hours.

*Where have I heard that before?*:rolleyes:

Iwill be transfering to 000domains as well. I have had really good luck with them.

What confuses me is, the same time I contacted NSI about nameserver changes I also contacted 4 other registrars for the same thing for other domains. I didn't have a bit of trouble out of the other 4 and nameservers were changed within 1 to 2 days. But it has taken over a month with NSI. I just don't get it. Oh well, hopefull (within 72 hours...HA!!) my troubles will be over.

Ya'll just ignore me.....I'M VENTING! Laughing out loud

mmi's picture

They have: 457 posts

Joined: Jan 2001

we don't care - we don't have to - we're the phone company Roll eyes

They have: 107 posts

Joined: Mar 1999

I have filled out many of those. For me it was a pain, becuase I had to log into the regsistered e-mail account to send the e-mail from that account. Also, they couldn;t change my method of authentication unless all of my domains were set up the same, which they weren't.

I found it much easier to switch it to godaddy (http://registrar.godaddy.com) . Then I think networksolutions just sendsyou an e-mail with a more simple process to transfer the doain. Now its a breze to manage nameservers and other info with my domains.

~Chris

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