DO NOT USE THINKHOST!!!!

Rest assure, without your post, ThinkHost would never get any business or referrs from me. Basically because of their involvement on forums.

Ravi

http://www.megaclamps.com/cn/thinkhost.gif
PS, there's a URL for those who don't visit SP, it's a screenshot of the post GF put on thinkhost forums.

[Edited by Ravi Pachai on 08-28-2000 at 09:59 PM]

Just tried to access http://forums.ThinkHost.com and got the following message: "Our forums are currently down for an upgrade."

Yeah, they got rid of them and said they were going to vBulletin because it didnt require them to post any copyright stuff, and I just laughed at them. Boy, arent they going to be surprised when they find out that it does

I'm a friend of Josh's. I got a screen shot too.

What they did was terrible, they bite - professionally.

Yep, I've been reading up with SitePoint also. Two threads in two days closed, and I'm sure they lost a number of current and future clients. They're killing themselves publically. I dunno about internally, I hear that their servers/support are great. It's their dirty business practices that bite...

Exactly.

If they had a problem with the post that GF made, then surely the right thing to do would be to delete the post, and email GF about it, requesting that he take matters like that up via email, and not publicily.

Or at the very least give him time to remove his files. After all, GF owned the copyright on those files, and they were removed without his consent.

Matt,

An executive decision was made by me about GodFather and I stand behind that decision one hundred percent. Abuse took place, and we don't take it lightly, especially not on our own grounds.

Public image means very little to me -- I am not a politician, I am a systems engineer. And even as Justin (who usually tends to take the opposite bank of the river) points out, we do a damn good job at that.

I am not afraid to make unfavorable public image decisions that I believe to be in the best interest of our users, my staff and other individuals that depend on me. If that means we take fire on public forums -- be it.

Godfather is welcome to e-mail us to receive his files, and as promised I will transfer the domain into his name on first demand (although we normally register domains for clients in their name, this was a courtesy on our part where I paid the domain fees out of my own pocket). The account in question was a free courtesy account, and frankly absolutely no abuse of such accounts is tolerate, just as with any paid account.

Sincerely yours,

Vladislav S. Davidzon, Senior Network Engineer
ThinkHost -- Honesty, Reliability, Trust.
http://www.thinkhost.com
[email protected]

Guys... a thread over on SitePointForums.com is doing this same thing. Instead of retyping everything I said over there, I'll post it here, too.

Although I haven't actually been hosted by ThinkHost yet, they still are my top choice when I switch hosts. I don't care what he says in this forum, he's a nice guy and his service is great. I'm not saying I agree or disagree with Vladislav's statements, but I am saying that just because he makes his opinions clear in these forums does not mean he is a bad person or someone who won't give you good host support, should you sign up with him. He has not treated people bad in here, he has merily stated his opinions. As far as I know, Thinkhost's customer support and personal attention is top of the line. Thinkhost's service is what matters, not his particular comments in this forum. Everyone I know who uses Thinkhost has been very happy with their services. I feel it is foolish to base your decision on his comments about the control panel. I'm out.

If there's nothing wrong with Thinkhost's service, it is not right to post your problems here. That's personal issues and this is not the place for it.

There was no abuse from Godfather. He only reminded mein Host to add back the copyright information. To have his account terminated without prior warning is bad PR.

I have the screenshot of the post that I took, as do many others.

But I wish to do nothing to aggrevate a situation between ThinkHost.com and Godfather.

It shows some candor if Thinkhost.com are happy to send on the files, and transfer the domain name. That at least is fair.

[Edited by Matt on 08-29-2000 at 09:13 PM]

I don't agree with thinkhost as he says Public Image means very little to you. If it did why must you always defend and create chaos amongst the forums ?

I think its very poor show when a hosting company comes and defends themselves on a public forum. You keep saying your services are great, let them speak for themselves.

It's a fact that you cannot please everyone in this world, but Im sure you can please a fair share of the hosting market. Everyone will vent about their hosts now and then, people will post slanderous comments. You can't stop that. So let it be, just like the other million hosting companies. They have come to terms with this and you don't see them responding to every post made about their company. If you dont care about your public images then just leave the hosting forums alone.

Everytime someone mentions thinkhost is seems to attract trouble, and I'm really tired of seeing good forums ruined by ignorant people.

I think you should leave all your personal business between e-mails. Otherwise let people discuss their views on a particular hosting company.

Ravi

[Edited by Ravi Pachai on 08-29-2000 at 10:27 PM]

Why should Thinkhost be blamed for this? You say this should be handeled through e-mail - then it should be the topic originator's fault for starting these flaming threads. They should e-mail Thinkhost and solve their problems through that. I can tell you for one, if someone was talking bad about my company, I'd be urged to reply.

mjames look through this forum and other fosting forums, Im sure you'll notice its not the first bad comment about a hosting company. Do you see each company replying defending their company. No, know why ? they know that its not very professional to do so...and its companies like that, who believe in themselves so much that they don't have to defend themselves that I will go with. I wish you'd people stop trying to get brownie points with thinkhost because they give free accounts.

im really tired of all this thinkhost nonsense, people cannot speak their mind about the company without having that guy come here and create havoc, it's not only annoying but a pull down to this whole forum. I wish he'd practice what he preaches, if he doesnt care much about public image then please let people speak their mind.

Im not saying that he or anyone else should be banned, but Im just tired of the complaining, the arguing, the accusations. I don't have a problem with you defending your host, I would defend mine, however I'd only do so on my own will. If powersurge was out here doing what thinkhost did, I'd leave them in a heart beat. I know I'm with powersurge because of their services, I don't need them to come and defend that on forums.

Ravi

[Edited by Ravi Pachai on 08-30-2000 at 12:54 AM]

I'm not going to reply anymore to Thinkhost flaming topics. I just wanted to speak my mind and it isn't working. You guys can keep going at it, but I'm not going to post about this anymore. It's not worth it. See you around.

It's got nothing to do with flaming. Im tired of seeing thinkhost topics in the hosting forums period. You may call them flamings but thinkhost himself sure does bring it on to himself. I'm not out to bring thinkhost down, all I know about the company is it's involvement with these forums, and I dont like the company. I think its very unprofessional.

Ravi

I am going to get hosting in a month or so for my first site I have been building. I always intended to go with Thinkhost and still will. I don't care that they closed a free account and made the point on their forums. As long as I get good service and quick technical responses (as I am still a learner ) , then I'll be happy. From what I hear that is exactly what I will get.. I mean a couple of months ago everyone raved abtou Thinkhost and now just because they closed down a FREE account you think it is not worth going with. i dissagree..

For that reason I shall still go with Thinkhost in a months time..

I am sorry guys, I didnt mean to start anything, I have just emailed vlad and things are all ok for now. This has just finally taught me dont expect anything for free. Thank you all for your support and once again, I didnt mean to start a flame filled thread, and I apologize.