Do i think i should take legal action against DN ? - Past Thread about DNS.

Hi members of TWF, could you kindly tell me what you think of this ? thank you

I've order the RaQ2 server few weeks ago. I'm fed up and pissed off with Digitalnation for leaving me ALONE solving the problem for fwe weeks and i've lost 65% of the business. Lost sleeps and got terrible headache as well. The main reason i order RaQ2 server from them is because i readed this part of the FAQ

Do I need to be a Unix guru to administer the DedicatedRAQ?
You don't have to know any Unix at all. The beauty of the DedicatedRAQ is that you get Unix stability and functionality with a web interface. All the features and functionality of the DedicatedRAQ are accessible from the administration web pages. The only way to 'break' a DedicatedRAQ is to telnet in and delete system configuration files or modify these files so as to make them non-operational. If you do decide to modify configuration files, save backups before you begin!

I order this after i read this and sent email asking them. They told me everything are done through web base control panel. Now they tell me that in order to have your DNS running you would have to go in Telnet and do it yourself. may i know whats this ?

GIve me your honest comments. abotu this

Thank you
Eutosh.