A day in the life of a webhost?
So what's a day in the life of a webhost?
I'm curious to know what life is really like beyond the technical support staff's emails answering customer complaints. What difficulties and pet peeves do you encounter daily within your team, or alone, and what's it like running a webhost, really?
I'm not too sure if ordinary people have any idea or appreciate the hard work involved to have their site up and running.
Is there any horror stories of people losing their house, car, everything just to start a webhost? What sacrifices do you have to make in order to make the business work?
From what I've read it doesn't sound like a vacation, so I would definetely like to give kudos to you brave people doing this. I hope you'll be taking a well deserved break this Christmas!
Cheers
(not sure if this is the right forum section, forgive the newbiness)
joemeca posted this at 01:53 — 28th December 2005.
They have: 11 posts
Joined: Dec 2005
Support is the killer. To have good support and put up with the customers is hard lol
locatepeople posted this at 11:14 — 29th December 2005.
He has: 377 posts
Joined: May 2005
yeah i imagine it would be. Marketing must not be easy either as there's 1000s of hosts out there.
d.clint posted this at 13:34 — 12th January 2006.
They have: 6 posts
Joined: Jan 2006
Yes I agree with you.
Marketing is not a easy task and its not a one day job it requires high patience as there are thousands of hosting companies with number of kiddie host. Its very difficult to select a reliable host so unfortunately host are offering 30 day money back offer or free trial accounts.
DEHE.com - Linux and Windows VPS
Powered by SolidHost
[email protected]
bluegrassjeff posted this at 14:24 — 12th January 2006.
He has: 6 posts
Joined: Jan 2006
I've just started offering hosting a few months ago, and only to my current programming clients. I've targeted my programming business to help designers who need to add bells and whistles to their static sites, so--belive it or not--some of them aren't tech-savy. My biggest headache so far has been helping them to understand their wmh control panel and get their hosting customers set up correctly.
I'm wrestling with the issue of marketing to the world-at-large. Like d.clint says, there are thousands of hosting companies, many of which seem to offer commodity pricing. It's hard to know if you're competing against a strong company or someone looking to attract a lot of signups only to be gone six months from now.
Jeff
Bluegrass Data Inc.
Programming, Hosting, Site Monitoring
Want to join the discussion? Create an account or log in if you already have one. Joining is fast, free and painless! We’ll even whisk you back here when you’ve finished.