Bought a VServer. Host didn't the last 3 weeks! - What should i do? Who to contact? Comments?
Here's the deal.
Bought Plan3 with my Credit Card. They seem Dead. No reply's to my e-mails, NO contact on ICQ..
What should i do? I gave them my CC# and everything.
Can I break the Contract I had with them now ?
Any Comments?
Jaiem posted this at 20:32 — 30th July 1999.
They have: 1,191 posts
Joined: Apr 1999
Ouch!
What had you previously done to research them? I don't know that company specifically. I suppose a hosting company is like any other business and can go belly-up at a moments notice. Still, sounds a bit fishy. You may want to keep a sharp eye on your CC for the next couple of months.
----------
Original Artwork...Professionally Tied Saltwater Flies...Unique Books, Gifts and More!
ArtsNFlies.com
Thierry posted this at 21:09 — 30th July 1999.
They have: 9 posts
Joined: Jun 1999
Thanks for the Reply.
Well actually I know poeple they host. I contacted one of these clients, and he said that he doesn't know where they're gone. The only thing which keeps his FTP up is a Contrab entry.
Well I did research by contaction the poeple which they host, they all seemed happy with the Host.
The problem is i need the host now, and if i am going to buy hosting service from another webhost, i'll probably end up with 2 servers. (which i can't pay) That's my Dilemma.
Regards,
Thierry
http://www.TLSecurity.com
JP Stones posted this at 23:19 — 30th July 1999.
They have: 2,390 posts
Joined: Nov 1998
I assume you have tried the Sales and Emergency Support number at:
(314) 865 - 1311
JP
----------
The Webmaster Promotion and Resource Center.
Visit: http://www.what-next.com
Dass posted this at 23:42 — 30th July 1999.
They have: 109 posts
Joined: Apr 1999
The last I heard about AlbertaHost was that the two owners split up, one took the name and domain while the other took the server. If I can get any more information I will try and post it.
----------
[Dass]
[Email:[email protected]]-[ICQ:16560402]
Zee posted this at 23:58 — 30th July 1999.
They have: 18 posts
Joined: Apr 1999
Well there has been lots of discussion about AlbertaHost on the paid hosting discussion board at freewebspace.net I've heard that the owner is only a teenager and that the company has been sold. I have only heard bad stuff about AlbertaHost and there are tons more people in the same situation as you. I'm not sure how they got back their money, if they did at all.
www.whoTEK.com
tony97 posted this at 00:03 — 1st August 1999.
They have: 45 posts
Joined: Apr 1999
Alberta Host has been sold but I heard the new owner is just as bad, but maybe not. I was hosted there for a long time in an unstarted project still unstarted to this day. Anyways I was going to pay by check, but the service was bad so I didn't pay. They never deleted my account, I didn't pay in 7 months! I also heard that they haven't been charging peoples credit cards lately.
kworks posted this at 00:50 — 1st August 1999.
They have: 17 posts
Joined: May 1999
Don't worry Thierry, they didn't supply the service you ordered so you won't have to pay. If the charge shows up on your credit card, just call your credit card company and tell them you never received the service. They will research it and eventually reverse the charges. You could call your card company and ask if it has gone through and if they have any way to block it.
It would probably be a good idea to send the new owners an email and tell them they better not charge your card either. Email them at [email protected].
Thierry posted this at 01:08 — 1st August 1999.
They have: 9 posts
Joined: Jun 1999
Thanks Everybody!
You really were helpfull.
Regards,
Thierry
fairhousing posted this at 03:23 — 1st August 1999.
They have: 1,587 posts
Joined: Mar 1999
that's solid advice from qworks, exactly what i was gonna suggest.
----------
Isn't it time you started making money with your site!
http://www.birminghamnet.com/cgi-bin/links/pages/WebmasterResources/MakingMoney
Traffic-Website.com free traffic, affiliate programs, hosting, & domain names.
My Site got hacked, but i'm coming back?
Want to join the discussion? Create an account or log in if you already have one. Joining is fast, free and painless! We’ll even whisk you back here when you’ve finished.