Images not displaying in email templates
Hi There,
I have a number of HTML email templates that are automatically sent from my site ozprivatesale.com.au
The problem is that the image at the top does not display when you view the email in outlook or the like.
The image displays fine however in a browser.
Below is the code of one of the templates:
Welcome
Dear #USERNAME#,
Thank you for joining Australia’s fastest growing ‘private sale’ community, where you will get the information and support that you will need to buy and sell privately.
Whether you are buying, selling, renting or sharing www.ozprivatesale.com.au is the place to be if you want to take control and do it yourself without agents….!
If you know anyone who is wanting to sell, buy or rent privately remember to tell them about us!
If you need to contact us please do not reply to this email, please email us at [email protected]
Regards,
Ryan Gifford
Customer Services Manager
Ozprivatesale Pty Ltd
[email protected]
www.ozprivatesale.com.au
Disclaimer:
This Email is intended only for the use of the addressee and may contain information that is privileged, confidential and/or exempt from disclosure at law. You must not edit this Email or any attachments without our express consent. Ozprivatesale Pty Ltd is not liable for any failed, corrupted or incomplete transmission of this Email or any attachments or for any viruses contained in them. By opening any attachments, you accept full responsibility for the consequences. If you are not the intended recipient, any dissemination, reliance upon or copying of this Email or any attachments is strictly prohibited, and you must immediately erase them permanently from your system, notify us by phone (at our cost) and destroy any hard copies. Thank you.
I am pretty new to this, so any help would be appreciated.
Cheers,
Ryan
www.ozprivatesale.com.au http://www.ozprivatesale.com.au
- save money - sell privately -
www.ozprivatesale.com.au
DaveyBoy posted this at 00:35 — 1st February 2006.
They have: 453 posts
Joined: Feb 2003
did you try removing the ../ from :
gear28 posted this at 00:37 — 1st February 2006.
They have: 2 posts
Joined: Feb 2006
Yeah tried that, didn't make any difference???
DaveyBoy posted this at 00:42 — 1st February 2006.
They have: 453 posts
Joined: Feb 2003
the only other thing i can think of is changing the extension from jpg to JPG, if the file was uploaded with the extension in uppercase, this sometimes helps.
Or maybe images are turned off in Outlook?
timjpriebe posted this at 13:12 — 1st February 2006.
He has: 2,667 posts
Joined: Dec 2004
Is the image file actually being sent out with the email? If not, that JPG URL will need to be absolute, pointing directly to its location on the web:
If it is being sent with the email, then it should just be
I would try both of those, and see how it works. I recently began sending out HTML formatted email, not attaching the image, and used the first option.
Tim
http://www.tandswebdesign.com
robfenn posted this at 23:29 — 8th February 2006.
He has: 471 posts
Joined: Jun 2005
As Tim has spotted you need to give image sources their full URL. You should also have an external stylesheet linked in the same way. Otherwise e-mail clients like Hotmail will bugger up your formatting. I have made all of these mistake and learnt the hard way!
If you don't know how to externally link style sheets, here is my latest e-newsletter you can grab the code from:
http://www.sixthsense-esp.co.uk/pulse/feb06/index.htm
I can't see a 'view as webpage' link on yours, you should have one for people who only view e-mails as text.
Cheers,
-Rob
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