Need help from being spam listed
Hi
I have a web site that provides online services to members.
The web server sends out over 10000 emails every day to thousands of members who have opted in to receive email notifications and updates. Emails are sent only those members who have willingly selected in their control panel to receive email notifications. Each member who has opted in to receive notifications of updates to their accounts receives anywhere from 1-10 emails in a day. I believe this is not considered as spam as we only send emails to members who have asked us to.
I have lately observed and members have been complaining that any email from my web site ends up in the Bulk Mail / Junk Mail folder in Yahoo Mail, Hotmail, Gmail and Outlook. I am not sure why this is happening, I believe so that may be my domain has been black listed or such owing to the volume of around 10000 emails sent out every day
Can someone advice on what should I do so that this does not happen.
Any help or advice on this matter is appreciated.
Thanks
mairving posted this at 13:05 — 29th April 2006.
They have: 2,256 posts
Joined: Feb 2001
You aren't blacklisted or they wouldn't be getting the email at all.
Newsletters themselves are problematic. Couple that with some keywords and it will be interpreted as spam.Really about the only thing that you can do is to get an account at each of those problem providers and do some testing. The problem could also be related to the mail setup and/or the program that you are using to send out email.
Mark Irving
I have a mind like a steel trap; it is rusty and illegal in 47 states
Bradley Porter posted this at 20:47 — 16th May 2006.
They have: 4 posts
Joined: Jul 2005
Hi,
Where is your server hosted and what country? It is possible that a range of IP addresses have been 'marked' as SPAM suppliers. This can happen if a hosting company does not pay due attention to who is doing what on there servers. You may not be a spammer but you migt be in that IP range.
Bradley Porter
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