Images not showing - no red x either

1. if you're on a unix server, image and file names are case sensitive
2. do not use spaces in file names

Also, it's possible their ISP has something cached.

If the only thing changing is the file names, look for a conflict or error that the validator wouldn't see.

I am on a unix server. I did look to see if the spaces in the file names might be the problem, but there are also spaces on the page which the images DO show up.

However, I have never had this problem before, but then again, this is the first time I have ever used spaces in urls (trying to just link to the images they sent me instead of having to rename all of them).

I'll try renaming all of the images and take out the spaces.

I don't think it's ISP caching because I can see the images and my mother can't and we're both on the same ISP... plus the client can't see the images (same as my mom) and client's in another state (on a different ISP).

I'll post back and let y'all know if renaming works in case anybody else has this problem. I saw a lot of this in google searches, but never found a solution.

I could kind of understand if there were the red X's, but the "blankness" is just confusing the heck out of me.

Thanks for the reply Suzanne.

Ok, renaming the images didn't work. I've looked through the code and it's all the same for the image page that does work and the ones that don't. I'm completely lost on what's going on. I'm going to re-do all of the pages and see it that works.

Feel free to suggest any ideas

I can't replicate the missing parts as I'm getting everything in loud and clear (though you might want to test your design in other browsers, it's a bit messed up in Safari, OSX) -- time outs, router issues, things that shouldn't cause problems like %20 -- intermittant unrepeatable errors are a real pain.

Yes, I need to check other browsers. Will go ahead and do that while y'all ponder this one...

I re-did the page inserting the same images except not inside a table and got my mom to refresh it... didn't work.

I tried inserting a different image from a directory above the current directory and that did work (though it might be a problem with the sub directories).

I tried moving one of the images to an upper level directory and that didn't work.

So evidentally there is a problem with the images. It's not the file size and not the naming (the image I tried to display was named - greenbanded3.jpg

Could there possibly be some sort of copyright file inserted inside the image which would cause it not to be displayed???

I received the photos on a cd from my client. I opened the images in PSP, resized, edited, etc. then saved as a new file.

What the heck??

Going to try to re-do the image and see if that works.

Will also definitely clean up the file for other browsers.

-- thanks suzanne.

Ok, I'm still having this issue. I have tried everything I could possibly think of, but have come up with nothing. I did find this thread at experts exchange and this guy seems to have the same problem. He said that only some of his images are loading only on some computers (like mine) and the ones that aren't don't have a red X or anything (like mine). He said that when he turned his firewall off the images were then displayed. Any idea of what can be causing this?? I can't test to see if that would work because I'm already able to see the images. Here's the link: http://www.experts-exchange.com/Web/Web_Languages/ASP/Q_20635438.html

I have never had this problem before. I am using PSP 8 to edit my images and that guy was using Adobe... so it's not the image editor.

My pages are in html and his were in asp... also i renamed all of the files (all lowercase and no spaces), this didn't work.

I moved images around to different directories and this didn't work.

I am utterly confused on this one. I re-did some of the images and the *some* of those worked, but still others didn't.

Anybody got a clue??

I actually have no idea.

Are you using includes?!

Nope, just plain html... and what gets me is all of the images are coded the same, yet only some of them show for only *some* people... and there's no red x to indicate a broken or unaccessable link of any kind... like i said, completely lost.

I'd say that most likely you're bumping into a caching issue from old pages. Try putting a meta refresh tag in the top of the page to force a server-cache refresh?

All works in mozilla (firebird), took a while to load thou, maybe images timing out is another thing to look at, how big is that auto scoller with images?
Some pages are over 100kb with just the thumbnails, add the banner, auto scroller and images and makes a pretty big load time.

I find in mozilla if the images start to load but then dont (time out, connection dies or something) the image disappears and doesn't leave a broken image or anything, just a blank space.

Well, i thought of that too until I told one of the people who coudln't view the images to try to view it directly and they still weren't able to view the image... However... I was able to view the image fine and so was another person (who could already see the images anyway like me). And the image that they tried to view directly was only 6kb... so that should have come up fine... but nothing... just twilight zone

Haven't tried the refresh meta yet.

Could it be the webserver? I've seen this happen before, although it's usually a partial image download. Try getting a freebie account with geocities or tripod and putting the files there. If you get the same problem you can be pretty sure theres something wrong with the image files themselves.

what's the alt?

the red x is an ie thing and overrides the alt. anything else, if you have an alt, which is necessary for w3c validation, then you wont see a red x

if your alt is "" you'll see nothing

Thanks andy for that idea. I've been on this same sever since i think around 98 and haven't had any problems.... BUT that doesn't mean that's not it. I'm open to try pretty much anything at this point. Will see if that works.

m3rajk : Yes. I have full alt tags on the images, not just spaces... for example, the alt tag on one of the images not showing up at all was "Butterly Fish". Also from what I've noticed like in Opera and Mozilla, when there is a dead link, they display an inset or "sunken" rectangle around where the image is supposed to be along with the alt tag. Like I said... this is just displaying nothing at all in any browser.

We ran into a problem that may be related to this... EXIF information! It seems a particular IE browser version (we saw it happen on MSIE 6.0 on XP only) gets all confused when displaying images with EXIF data embedded. Someone uploaded a picture of themselves and caused image display problems, which we resolved by removing EXIF data. If you edited your pics with PhotoShop, try saving them without EXIF.

Pls let us know if it worked!

Hmm, now this sounds on the right track. I've heard of the headers in image files, but I've never really messed with them before... thanks for giving me a name so I can look up a little more info on that. I checked the image information for one of the images that I know is not showing and all the fields were blank, but maybe I can just remove the data alltogether and that might work. I'll definitely give it a try.

I did try the meta refresh tag and that didn't work. I also tried uploading the file to geocities and that didn't work either... just more reason to make me believe it has something to do with the image itself.

I'm on IE6 and WINXP and I can see it fine, and so can my other pc win2K-IE6.... BUT my Mom is on WINXP IE6 and she CAN'T see the images (but i don't think she's done an update in quite a while).

However, I had a friend tell me that she had a problem (took REALLY long) to load in Mozilla... which it loaded just fine for me in Opera and Mozilla.

Gonna have to wait until the morning to get my mom to get on and see if she can see the image with the data removed. I hate not being able to test things myself!

Thanks a WHOLE LOT for the post!! Keeping my fingers crossed!!

Ok, I have been editing the images in PSP 8. This is the first site I have done with v8 and all previous sites were done with PSP 7. I read around and PSP 7 DID NOT save the EXIF data and PSP 8 DOES save the data. Sooo, I opened the images in PSP 7 and re-edited them and saved them through PSP 7. This DID NOT work, all though I really did think it would.

Here's the current status now. I placed the images on a blank page... nothing else on it except the 12 images. My mom was able to view those.

Then ALL i did next was ATTACH the css style sheet I had been using. I did not insert any code to call a particular part of the style sheet (p's, H1's, div's... nothing), all i did was attach it and then my mom was NOT able to view the pics... the page was blank.

SOOOO, there has to be something with the css. I checked it through w3c and it validated fine. Gonna start re-doing my style sheet and find where it breaks.

If any body's got any ideas of what could be up with the style sheet, feel free to post!!

Thanks for the reply hector.... LOL, well, i just thought i was on the right path... boy was i happy there for about 5 minutes!

Ok, my mom just refreshed (with the css removed) and the freakin pics DISAPPEARED!! Now this was the FIRST time she was ever able to see all of the images, so it couldn't have been a cache thing showing the images.

So she was able to view the images in a blank page (for the first time).

I attached the style sheet and made no other changes to the code -- she couldn't see the images.

I created ANOTHER blank page and just inserted the images just like i did the first time (when she WAS able to view them) and then she COULDN'T see the images.

I'm going insane here and have a deadline by tomorrow night!! UHHHHHH

LOL, do't worry, I'll definitely post the resolution IF i ever figure it out!!

I love being the pioneer for a problem, lol

I know I'm asking for a lot here, but:

Please open the images in a vanilla imaging app, like the one that ships with Windows, or something like PhotoImpact, preferably something old!
Do a save as on each one and try your experiment again. I'm NOT convinced it's not the images!

Thanks

OOOKKKK... hector thanks again for brain storming on this...

I opened the images in MS Paint and did a save as... inserted them into a blank page -- she COULD view them and even after refreshing multiple times! Woo Hoo!

I also opened up my original page (with all the coding, style sheet attached, everything) and just inserted some other images that I had used in a previous site -- she was able to view those also.

So, it's not the coding and it's more than likely something to do with those images... good idea hector.

SWEET!

Glad to help. Pls ignore my PM.

Ok, tried this:

I opened the original image back up in PSP 8 and saved it as a progressive jpg... that worked.

Now I'm going to try to see if i can open the images that i had already edited (a LOT of pain staking work colorzing, sizing, contrasting etc on 120 different images) in ms paint and just try to re-save them... hoping the ms paint format will somehow override whatever PSP is saving behind the image file cause i'd really rather not have progressive format on 120x90 pics.... but if that doesn't work, i'll just do all the darn things progressive.

Will let ya know what works! Thanks Hector!!

try Irfanview (free image editor/viewer from irfanview.com) you only have to open one image and you can use the arrows to go thru your folders contents, use the hot keys to do whatever you need (less mouse work). lots of great features on this tiny program.

Thanks busy for the suggestion.

Well, i tried just opening the images i had already edited and doing a Save As in MS Paint... that didn't work.

I finally came up with the idea to just do screen shots of each individual pic (because I can see them). I did the screenshots in PSP then saved as a standard jpg... and OMG that worked.

I know it doesn't fix the problem, but it is a work around and i don't have to go back and re-edit all of the images.

So if anybody else ever has this problem and you're one of the computers that CAN view the images, just do screenshots, cause hell, i have tried everything else, lol. If you can't view the images... well, you're up the brown creek without a paddle dude, lol.

Thanks to everybody for helping!

Were you ever able to resolve this issue? I am having the same problem. The images load up on every other browser on botht the mac and PC, just ie6 is not displaying the images.

The stickler is that this problem is not consistent. For example, there are 5 images. When i initially load up the page only one image displays, the other are just plain whote blanks... not red "x" (if i right click where the image should be i can select the option to "load image" and ie6 will display it.

If i click refresh, then a different image appears, if i click refresh again, two other images appear. Click refresh again and 3 out of 5 iamges appear. Click again and 1 out of 5 appear... totaly random, totally inconsistant. I've tried preloading the images with javascript, that didn't work.

Miffed.

Your links in your post come up as 404's, but I looked at your site and I can see everything just fine.

I had a similar issues once and I had to leave a host becuase it *was* the server, and it was happening to a lot of people. Does your host have support forums so you could maybe see if this might be happening to other people using the same host?

Also, someone on another forum recently reported that he himself was having problems with IE6 on a new WinXP machine, other people see his images fine, but he has images missing with his own browser.