Hotmail

They have: 24 posts

Joined: Apr 2003

hey.. this is the first time I have ever run across this.. dont' know what to do... have email links on a clients site, if person has hotmail as default email program.. when the email pops up with the addy filled in... it adds to the end of the addy /start only happens when a person uses hotmail. My clients site is utilibizsolutions.com in outlook express and other programs the email links at bottom of pages all work right... only in hotmail.. anyone know a fix short of shooting hotmail?.. lol.. thanx in advance...

Suzanne's picture

She has: 5,507 posts

Joined: Feb 2000

<a href="mailto:[email protected]">
[email protected]
<strong><mailto:[email protected]></strong></a>
'

You may want to remove the non-valid coding. Wink

They have: 24 posts

Joined: Apr 2003

ok. which is the invalid coding..lol the a href????.. when I take that out and just do the mail to one.. it is not a link...

Suzanne's picture

She has: 5,507 posts

Joined: Feb 2000

The bold part is invalid. Have you met http://validator.w3.org/ ?

'

Also, you may want to encode that email address to prevent it being harvested by spam spiders.

http://www.hiveware.com has an online enkoder that you may find useful.

They have: 24 posts

Joined: Apr 2003

ok. that is what I did.. and people with hotmail still get [email protected]/start that is my problem... in hotmail.. the link does not work.. thanx in advance

Suzanne's picture

She has: 5,507 posts

Joined: Feb 2000

Maybe we need more clarification of the problem -- can you take a screenshot of what's happening? A standard hyperlink doesn't work when hotmail is the default email application, is that it?

Edited to add: While this is probably not causing the problems, you have some inconsistencies in your code that may cause other problems (notably the local stylesheet is not in the element where it belongs). If you're going to use stylesheets, you shouldn't use HTML 3.2 as the DOCTYPE, either. Smiling

They have: 24 posts

Joined: Apr 2003

in regular email programs... the link works fine.. in hotmail the addy comes up as [email protected]/start

exactly like that.. dont' know where the "/start" is coming from...

Suzanne's picture

She has: 5,507 posts

Joined: Feb 2000

hmmm. I don't know, either! so the actual address in the "to:" field has the /start in it. Wacky.

Searches for this error aren't turning up good results because the terms are so common, drat.

Have you tested this yourself?

They have: 24 posts

Joined: Apr 2003

I have had three people try it out with hotmail as default.. and it all happens to them.. but in other programs.. outlook express, outlook, incredimail.. it works fine... you know of any sites for hotmail scripting?.. I did search.. and only found virus things for them... thanx in advance

The Webmistress's picture

She has: 5,586 posts

Joined: Feb 2001

Maybe you'd be better off having a contact form rather than a mailto so that it doesn't need to use the persons email client at all then.

Want to join the discussion? Create an account or log in if you already have one. Joining is fast, free and painless! We’ll even whisk you back here when you’ve finished.