capture an email address

Brooke's picture

She has: 681 posts

Joined: Feb 1999

I have looked in a lot of places but cannot seem to find the right answer. So I thought you might be able to help.

If someone clicks on an email link - how can I capture their address so I can contact them?

Brooke

mjames's picture

They have: 2,064 posts

Joined: Dec 1999

What do you mean by "capture"? Could you further define what you're asking? Thanks.

Brooke's picture

She has: 681 posts

Joined: Feb 1999

Sure,

I mean 'get' their email address. So that it appears somewhere in the email. Many of them are forgetting to put any contact information and I would love to be able to grab their email address so that I have it.

I hope that I am not too cryptic - it's kind of confusing!

Brooke

Jack Michaelson's picture

He has: 1,733 posts

Joined: Dec 1999

Why not make a form and ask for their emailadres?
Otherwise I don't think it's possible to get it...

Suzanne's picture

She has: 5,507 posts

Joined: Feb 2000

Mailto Link

If people don't have their email client set up with a return email address, I don't know that you can do anything. If it's coming through email, it should be right there. Check the headers of the email.

Use a form

The least technical way would be to make a form field required -- if they don't provide an email address, then they can't submit the form.

I believe you can get it from their browser, but I don't know the details. People would have to have their email address set up in their browser, and it's a bit intrusive.

I'd recommend using a combination of JavaScript and a server side technology to just make the field required and gently remind them to include a way for you to contact them.

Brooke's picture

She has: 681 posts

Joined: Feb 1999

Thank you all for your help!

Brooke

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