Windows Media Player 10 Has Jammed My PC

He has: 286 posts

Joined: Mar 2003

Yesterday I made the mistake of downloading Windows Media Player 10.

I tried installing it twice and both installations were botched - I don't know why.

Now, my machine periodically freezes up or reboots itself, and various net-related software doesn't work.

I've deleted and re-installed IE, Firefox, and Norton AV, but the same problems keep occurring. I don't want to re-install Windows XP (my current OS).

Has anyone here had similar problems with WMP 10?

Thanks, in advance,

He has: 1,758 posts

Joined: Jul 2002

Doesn't XP have some sort of roll back functionality where you can revert to a backup? If you have that turned on then your solution is quite simple. If not... perhaps you should consider making backups in future. Wink

Have you tried unistalling windows media player?

Andy

He has: 286 posts

Joined: Mar 2003

Quote: Have you tried unistalling windows media player?

That was the first thing I did!Laughing out loud

A few minutes ago, I used the XP restore program to restore the OS the way it was configured on April 17.

I'm going to see what happens....Smiling

mairving's picture

They have: 2,256 posts

Joined: Feb 2001

I have it installed on 100 or so machines and have never had a problem except when someone tries to rip a song. I usually send them CDEx for that.

Renegade's picture

He has: 3,022 posts

Joined: Oct 2002

rtroxel wrote: I've deleted and re-installed IE, Firefox, and Norton AV, but the same problems keep occurring. I don't want to re-install Windows XP (my current OS).

Your problem is not with any of those programs... except maybe Windows XP Sticking out tongue

He has: 286 posts

Joined: Mar 2003

Well, I ran the XP restore program, and everything worked OK for an hour. Then Norton AV went out. Then Outlook Express couldn't function. Then neither of my Web browsers worked.

So, I hooked up my Linux box and that's what I'm using now.

It all started when I tried to download Windows Media Player 10. I tried installing it twice and both installs stopped prematurely. When I get the time, I'll see what else I can do to restore Internet connectivity, because that seems to be where the problem is.

Greg K's picture

He has: 2,145 posts

Joined: Nov 2003

Ok, you say various net related products are having problems because WMP10 stopped installing. Perhaps something else is the problem, and WMP10 stops installing, becuase like your other programs, it is loosing internet access?

Just a thought to look into. Could just be coincidence that installing WMP10 was the first thing you did AFTER something else killed your network. Or this could be one of those things that is just there to give Billy something to giggle about in his sleep, like when IE 4 killed the installer for Word Perfect. (4 times reinstalled OS, all the updates and WP crashed on install. Finally, 5th time, did everything BUT the upgrade to IE 4, and it installed fine. later found out IE 4 changed a DLL that WP used for install.)

-Greg

He has: 286 posts

Joined: Mar 2003

Quote: Could just be coincidence that installing WMP10 was the first thing you did AFTER something else killed your network.

Good point, but that's not the case. Everything was working fine, including Windows Media Player 9. No problem with Internet connectivity.

I had installed XP about a month ago, dowloaded SP 2, plus some other updates. Turned off the Automatic Update function last week, because I was concerned the C: drive might get too full with updates. Didn't run the Windows firewall, but was using ZoneAlarm instead.

Somewhere I read that Windows Media Player 10 was ready, so I decided to download it, and that's when all the problems began. Mad

They have: 5,633 posts

Joined: Jan 1970

The proublem is most likely SP2. System restore only fixes settings for windows. It proubaly wont help if the proublem came from installing MP 10. I know you dont want to reformat but it might be your last hope. I end up reformatting onece a month I recomend it onece a year at least though.

Good luck anyway!

He has: 286 posts

Joined: Mar 2003

OK. After working with my Linux box for a few days, I re-attached the XP box to the Internet and everything was working fine!

Everything except IE6, that is. I went to the Microsoft site and tried to download the IE6 service pack, but it returned a message that SP1 (for IE) was already installed.

Then I tried to re-install Norton Anti-Virus, but got a message that a CAB file was missing. After doing some research, I found that the CAB file had something to do with IE6.

The solution: Use Firefox! Ah, ha,ha, ha! Laughing out loud

demonhale's picture

He has: 3,278 posts

Joined: May 2005

Maybe its time to retitle this thread,
Many visitors might get this as a negative rep for the WMP 10 which I think is better than 9, the ripper works ok, not unless you got dbpoweramp...

He has: 286 posts

Joined: Mar 2003

The problem has finally been solved. Check this thread:

http://www.webmaster-forums.net/showthread.php?t=29228

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